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Privacy Policy

Last updated: December 31, 2025

1. Information We Collect

We collect information you provide directly:

  • Account information (name, email, organization)
  • Data you upload for analysis
  • Usage data and analytics
  • Communications with our support team

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our Service
  • Train machine learning models on your data
  • Send you technical notices and support messages
  • Respond to your requests and questions
  • Detect and prevent fraud or abuse

3. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits. Your data is stored in secure cloud infrastructure with multi-tenant isolation.

4. Data Retention

We retain your data for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time. We will delete your data within 30 days of account closure, except where required by law.

5. Data Sharing

We do not sell your personal data. We may share data with:

  • Service providers who assist in operating our platform
  • Legal authorities when required by law
  • Business partners with your explicit consent

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Export your data
  • Opt out of marketing communications

7. Cookies

We use essential cookies to maintain your session and remember your preferences. We use analytics cookies to understand how you use our Service. You can control cookie settings in your browser.

8. Children's Privacy

Our Service is not intended for children under 16. We do not knowingly collect personal information from children under 16.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or through the Service.

10. Contact Us

For privacy-related questions, contact our Data Protection Officer at privacy@brazilnut.ai